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SMS Terms & Conditions

Last updated: August 23, 2026

These terms govern the Ransom Life Enterprises agent text notification program. It is an internal, operational messaging program: text messages are sent only to Ransom Life Enterprises’ own licensed agents and team members who have opted in, about their own work in our agent portal.

What messages we send

  • Appointment reminders. A reminder that you have an upcoming appointment, with the time, and a prompt to sign in to the portal for details. Example: “Ransom Life Enterprises: Reminder - you have an appointment at 3:00 PM MT. Sign in to the portal for details. Reply STOP to opt out.”
  • Account notifications. A notice that there is new activity on your portal account, with a prompt to sign in for details.

Messages are operational only. We do not send marketing or promotional text messages under this program, and this program does not send text messages to consumers or clients.

Who receives messages, and how you opt in

Only Ransom Life Enterprises agents and team members with an agent portal account can receive these messages, and only after opting in themselves inside the password-protected portal (Settings, then Notifications), where the full consent disclosure is shown beside the toggle. Each opt-in, and each opt-out made in the portal, is recorded at that moment; a STOP reply is honored immediately and reflected in our records. The opt-in workflow is described step by step on our text notification opt-in page. There is no other way to be enrolled: we do not enroll anyone by keyword, web form, purchase, or on someone else’s behalf. Consent is not a condition of any purchase or of any role with the company.

Message frequency and rates

  • Message frequency varies with your portal activity and scheduled appointments. Daily volume is capped by our systems.
  • Message and data rates may apply, per your mobile plan.
  • Carriers are not liable for delayed or undelivered messages.

How to opt out

  • Reply STOP to any message. This blocks further texts to your number immediately and is always honored.
  • Turn the “Text message notifications” setting off in the portal (Settings, then Notifications) at any time.
  • If you replied STOP and later want messages again, text START from your phone to our notification number, then turn the portal setting back on.

Help and support

Reply HELP to any message, or reach us through our Contact page.

Privacy

Mobile phone numbers and text messaging opt-in consent collected for this program are used only to send the notifications described above. They are never shared with or sold to third parties or affiliates for their marketing purposes. See our Privacy Policy for how we handle personal information generally.

Changes to these terms

If we change these terms, we will post the updated version on this page with a new “Last updated” date.